Safe & Responsible Gaming

bt998 Responsible Gaming — Your safety is our priority

bt998 believes gaming should be a form of entertainment — not a source of stress or addiction. Our responsible gaming tools and guidelines help you ensure a healthy and enjoyable experience.

Why is Responsible Gaming important?

Online gaming is an enjoyable pastime for millions of people. However, like any form of entertainment, if it gets out of control it can have a negative impact on personal life, family, and finances. At bt998 we understand that boundary and are committed to ensuring the well-being of every player.

Responsible gaming means more than just controlling how you play — it means playing within your means, keeping your time and money in check, and seeking help whenever you need it. bt998 is always ready with multiple protection tools and a trained support team to stand by your side.

Remember: gaming should be a fun experience, not a way to solve life's problems. Placing more bets to recover money you have lost is never the right strategy.

21+

bt998 is for persons aged 21 and above only.

Any form of gaming access by minors is strictly prohibited. If you believe a minor you know is using this platform, please notify our support team immediately.

bt998 Protection Tools

Our platform offers several practical tools to help you play safely and responsibly.

Set Deposit Limits

You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Requests to increase a limit are subject to a set delay period, giving you time to reconsider.

Time Limits & Time-Out

Set a duration for your gaming sessions. Once the set time has passed, you will be automatically alerted. You can also take a time-out from 24 hours up to 30 days, during which your account will be temporarily closed.

Self-Exclusion

If you feel that controlling your gaming is becoming difficult, you can close your account for a set period or permanently. Opening a new account during a self-exclusion period is not permitted.

Gaming History Review

You can view your betting history, win/loss records, and full spending details at any time. This transparency helps you stay aware of your own gaming patterns.

24/7 Support Team

The bt998 support team is by your side around the clock. For any gaming-related concern, a request to change your limits, or to arrange self-exclusion, contact us directly via live chat or email.

Family Protection

bt998 recommends using parental control software on your devices to prevent underage family members from accessing gaming platforms.

Warning Signs of Problem Gaming

If any of the following signs appear in yourself or someone you know, it is time to seek help.

Spending beyond your budget: Spending more than you can afford or borrowing money to gamble is a key sign of problematic addiction.

Chasing losses: The tendency to place more bets after a loss to try to win back lost money creates a dangerous cycle.

Hiding your gaming: Concealing the amount of time and money spent on gaming from family or friends is a cause for concern.

Neglecting daily responsibilities: Prioritising gaming over work, studies, or family duties.

Emotional distress: Feeling restless, irritable, or frustrated when unable to play can be a sign of addiction.

Breaking self-set limits: Repeatedly exceeding the time or money limits you set for yourself and feeling regret afterwards.

How to Activate Self-Exclusion

The self-exclusion process at bt998 is simple and quick. Follow the steps below:

1

Contact the support team

Submit your self-exclusion request via live chat or by emailing [email protected]. Your identity will be verified.

2

Choose a duration

You can choose a temporary self-exclusion (30, 90, or 180 days) or a permanent one.

3

Account will be closed

As soon as your request is confirmed, your account will be deactivated and promotional emails will stop being sent.

4

Reactivation if needed

Permanent self-exclusion is final. To reactivate after a temporary exclusion period ends, you will need to contact the support team again.

Deposit & Budget Control

The most effective way to game responsibly is to set a budget in advance. By setting deposit limits at bt998, you can protect your own finances.

Daily

Daily limit

Set a specific amount you can deposit each day — if you exceed it, the system will automatically block the transaction.

Weekly

Seven-day limit

Decide the total amount you want to deposit over the week and enjoy the rest of the week with peace of mind.

Monthly

Monthly budget

Lock in a monthly budget and stick to it through to the end of the month — this is the most effective approach for long-term financial well-being.

Break

Take a time-out

Whenever you feel you need a break, activate a time-out from 24 hours to 30 days and come back with a fresh mind.

Golden Rules of Responsible Gaming

  • Only play with money you can afford to lose without it affecting your daily life.
  • Set your budget and time limit before you play, and stick to them.
  • Avoid placing large bets on impulse, especially when you are angry or feeling low.
  • Do not think of gaming as a way to earn money — it is simply a form of entertainment.
  • Take regular breaks. Long sessions reduce focus and the ability to make good decisions.
  • Do not play under the influence of alcohol or when you are tired — it makes sound decision-making harder.
  • Game outcomes are entirely random — no particular strategy or "hot" system works.
  • Give the same importance to spending time with family and friends, hobbies, and other leisure activities as you do to gaming.

Where to Get Help?

If you feel that gaming is causing problems in your life or relationships, do not face it alone — seek support. Asking for help takes courage.

bt998 Live Chat

Support is available 24/7 in Bengali and English. Talk to us directly about any gaming-related concern.

Email Support

Email us at [email protected] to describe your concern in detail. Our team will respond shortly.

Enjoy Safely

Participate responsibly and have fun with bt998's wide game collection. From cricket betting to slots, color games to casino — all in one place. Head to your favourite section today.

For ages 21+ only. Play responsibly.

Responsible Gaming Q&A

Contact the bt998 support team via live chat or by email at [email protected] and let them know your preferred daily, weekly, or monthly deposit limit. Requests to lower a limit take effect immediately; requests to increase a limit are subject to a review delay.

Both are possible. You can choose a temporary self-exclusion of 30, 90, or 180 days, or you can close your account permanently. Permanent self-exclusion is final and cannot be reversed later. The bt998 support team will assist you through this process.

Start by talking to them with empathy and expressing your concern. Encourage them to contact the bt998 support team. If they are a bt998 user, you can also let us know — we will take the appropriate steps.

Yes. Any balance in your account remains fully secure during a time-out or self-exclusion period. Once the time-out ends or your account is reactivated, you can withdraw as normal. The minimum withdrawal at bt998 is ৳500 and is typically processed within 1 hour.

bt998 is for persons aged 21 and above only. Age is verified at registration. However, to protect underage family members, we advise parents to use parental control software on their devices.

Yes, absolutely. The bt998 support team is available 24/7 via live chat and email ([email protected]) and provides assistance in both Bengali and English. They are ready to help with setting deposit limits, time-outs, self-exclusion, or any other gaming-related concern.